VITA Digital Productions

We usually ship your order within one to three hours of receiving your payment. Normally we make two deliveries to the Post Office daily, one in the morning and one in the late afternoon. (Exception: 1 delivery on Saturday.) Usually, if we receive your payment by 3:30 PM Eastern Time Monday through Friday, 10:30 AM on Saturday, your order will be in the mail that same day.

And we always ship one or two DVDs via FIRST CLASS MAIL. Three or more DVDs are always shipped via PRIORITY MAIL. (International orders are always shipped via First Class International Mail.)

We always notify you by email that your order was shipped. IMPORTANT: Please make sure that the email address you registered with Paypal is your current email address.

Because many of our customers asked for faster paced walks, we have a new series of DVDs called, "Virtual Jogs" which are recorded at approximately 10 to 12 miles per hour. Our "Maine's Mt. Desert Island" DVD is the first in a series of Virtual Jogs. More are planned

In addition, we also have a new series of "Virtual Bike Ride" DVDs for use on upright bikes. "The Hollywood Hills" DVD is the first in a series of Virtual Bike Rides, and the speed varies from approximately 10 to 20 miles per hour. More are planned.

NOTE: Both of these DVDs - the Maine and the Hollywood Hills -can be effective for those people who like to run on their treadmills.

We should state, of course, that before beginning any new exercise regime, you should consult with your physician.

Some of our earlier DVDs, in addition to a natural sounds soundtrack, also have a music track with upbeat music suitable for walking on your treadmill. Two years ago, we surveyed our customers and found that they preferred the Natural Sounds soundtrack, so our most recently filmed DVDs now only feature a Natural Sounds soundtrack.

In particular, our Cotswold Village Virtual Walk DVDs, Parts 1 and 2, are possibly the only DVDs available which give a detailed view of 9 beautiful Cotswold Villages.

And each one of our Virtual Experience DVDs also contains a "Bonus Chapter," running from 4 to 15 minutes in length, which is more closely aligned with a traditional travel video. Set to beautiful music, these "Bonus Chapters" focus on the area of the virtual walk in a more traditional way.

All of our DVDs are NTSC and not PAL format. Before ordering, please make sure that your DVD player is an International Format and will play American DVDs. They are encoded for Region 1, Region 2, and Region 4 only.

Although we usually ship your DVD order the same day that we receive payment, it sometimes takes weeks for our DVDs to arrive in other countries. We've been told that the delay is usually due to Customs. DVDs are often given particular scrutiny by Customs officials.

Other than the USA and Canada, we only sell and ship our DVDs to Western European countries which includes, of course, the United Kingdom. We also ship to Australia.

Our bank charges $18.00 to convert other currencies to US dollars - any amount - any currency. Paypal handles the currency conversion with no additional charges or commissions. Therefore, we cannot accept cash, checks, or money orders from International Customers. Sorry.

Please understand that our DVDs are not traditional travel videos. They are virtual walk DVDs which attempt to give the viewer a "like being there" experience. They have no narrator, just the natural sounds you'd hear if you were walking in that location.

We have attempted to thoroughly and accurately describe each one of our DVDs on its own separate webpage with an average of 700 words of text description and 30+ still captures from the DVD itself. We also have video clips of each of our DVDs to view online before ordering.

We hope that before ordering your first DVD from us, you will read the complete description and watch the online video clip from that DVD.

Therefore, we only replace DVDs that are defective. We do use automated testing of every DVD before it is shipped so our replacement rate is extremely, extremely low. You can be assured that your DVD will play in your DVD player.

However, if the DVD you receive will not play properly, please try it first in another DVD player or computer. If it still doesn't play, please contact us, and we'll tell you where to return it for a replacement.

For Kathi's and my third trip to Europe 10 years ago, I borrowed a Steadicam Jr^TM from a friend in Los Angeles. Steadicam Jr^TM is designed to stablilize a home video camera while filming and walking. It prevents all of the normal shake inherent in filming handheld while walking. During that vacation I filmed extensive walking footage as we toured Athens, the Greek Isles and Turkey.

When we returned home I resumed my exerise regime on my treadmill. One day while exercising, I became bored while watching tv programs and I realized that playing some of these "home movies" of Greece might make the time spent exercising more palatible. I attached a VCR to the tv in front of the treadmill and started watching one of my videotapes from the Greece trip. I quickly became caught up in reliving some of the great memories we made and found myself enjoying listening to the snippets of foreign languages being spoken. Instead of being on a boring treadmill, I felt like I was back in Greece!

The time that I spent on my treadmill that afternoon really DID seem to fly by - and thus, the idea was born that, in time, became Virtual Interactive Tours Abroad, Inc., a North Carolina Corporation devoted to shooting and producing European Virtual Walk DVDs. And after purchasing professional High Definition television cameras along with professional tripods and Steadicam^TM camera stabilization equipment, we began traveling to Europe to shoot footage for these Treadmill Virtual Walk DVDs.

Today, we've broadened our initial mission to include Egypt and the United States, in addition to European countries. We have also begun filming Virtual Jogs for customers who want faster paced DVDs and even Virtual Bike Rides for use with upright,and recumbent, bicycles. And we continue to travel to interesting and beautiful locales around the world to film new Virtual Experience DVDs.

In addition, while we are shooting the virtual walks in Egypt, Italy, France, the UK, and other countries, we also shoot High Definition Stock Footage using tripods. We license that 1080i HD stock footage to tv networks here in the US and around the world. Our footage has been licensed to and used in movies, documentaries, soap operas, and commercials shown on ABC, CBS, NBC, A&E, the History Channel, the Biography Channel, along with tv networks in Germany, the UK, Canada, and Australia.